Customer Success Talks: Real Challenges, Experts' Advice
Takes guest pitchesHosted by Bayron Toruño
tech · customer success · careers
About
Customer success skills, career advice and real CSM conversations. Customer Success Talks is for CSMs in their first years and anyone breaking into customer success. We cover what the job actually demands: onboarding, adoption, churn, and expansion, plus the skills nobody trains you on, like communication, negotiation and reading human behavior. No theory…
Recent episodes
See all on Apple Podcasts- Stop Treating Customers Like Accounts | CS Strategy with Emilia D'Anzica
- VP of CS Reveals the The Biggest AI Mistake CSMs Make (And What to Do Instead)
- The CS Secret to Getting Feature Requests Prioritized Now
- Your Customer Data Isn't Actionable Yet: Here's Why
- How the shifting global market, AI, and new pricing models are reshaping Customer Success right now
How to pitch
Contact formFrom Apple Podcasts and the show's RSS feed, checked 2026-10-11. This show has not claimed its profile yet.