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The Digital CX Podcast

Hosted by Alex Turkovic

EnglishMonthly111 episodesSince 2023

AI · tech · customer success

About

This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX. Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics,…

  • Beyond Scheduled Tasks: Automate Your Operations with Claude Managed Agents | Episode 110 | Episode 110
  • Your Health Score Is Green But They Are Gone - The Silent Segment of Customers | Episode 109
  • Digital CX with Real Impact: Kat Kenny on DAP, AI, and Customer Education | Episode 108
  • Cross-Functional Collaboration & Community Building in Digital CS w/ Karessa Parish | Episode 107
  • Why Culture is Key to AI Transformation in CX with Eric Mistry of Zapier | Episode 106

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